Eric7 crashes unexpectedly

Fri Feb 16 09:03:08 GMT 2024

Hi Patrick,

I created an openSUSE 15.5 virtual machine with the Gnome desktop and 
installed eric in a Python virtual environment. During this process I 
made these observations, which might be related to your issue.

 1. openSUSE Leap 15.5 installs an outdated Python version by default
    (3.6.x).
 2. Due to the fact, that Python 3.6 and 3.7 are no longer supported by
    eric-ide, the pip installation command for eric-ide installs an
    outdated version (22.3 dated March 2022, i.e. about two years old).
 3. Due to the same fact, an outdated version of PyQt6 and Qt6 got
    installed.

Once I noticed that, I installed Python 3.11 using yast and recreated 
the Python virtual environment using that version. Installing eric-ide 
now installed the latest eric-ide version (24.2.1) together with PyQt6 
6.6.1 and Qt6 6.6.1. The only remaining issue with this is, that Qt 
requires q newer SSL library than is installed by default. That can be 
solved by installing 'libopenssl_3' using yast.

I hope these findings and correction steps will help you solve your issue.

Regards, Detlev

Am 15.02.24 um 22:00 schrieb Patrick Headley:
> I use Gnome. I did update pip as the first step to installing eric7.
>
> How long did you leave eric7 running? For me it ran for a period of 
> time before crashing. Mostly, it would crash while it was idle when I 
> was reading the documentation to learn how to use it, but not always.
>
> */Patrick Headley/*
> Linx Consulting, Inc.
> (303) 916-5522
> pheadley at linxco-inc.com
> www.linxco-inc.com
>
>
> On 2/15/24 2:11 AM, Detlev Offenbach wrote:
>>
>> Hi Patrick,
>>
>> I am sorry to hear, that you gave up. Nevertheless I installed a 
>> fresh openSUSE VirtualBox machine and got eric working in a Python 
>> virtual environment with one little issue not related to eric-ide. I 
>> had to update the 'pip' package of the environment because it was too 
>> old. Thereafter PyQt6 was installed without an issue and eric started 
>> and showed its initialization sequence.
>>
>> Note: I installed openSUSE with the KDE Plasma desktop. Maybe that is 
>> different to your VM.
>>
>> Regards, Detlev
>>
>> Am 14.02.24 um 22:37 schrieb Patrick Headley:
>>> I did install eric7 into a virtual environment as directed.
>>>
>>> I didn't check for error logs but the problem has been so consistent 
>>> across multiple versions of OpenSuSE that I didn't care to 
>>> investigate further. One thing that could be an issue is that I'm 
>>> running Eric7 on VirtualBox virtual machines. Since I don't have 
>>> problems with other applications I don't believe it's a VirtualBox 
>>> issue but thought I would throw that out there.
>>>
>>> If I get in the mood to test again I will look at the logs. But, for 
>>> now I have uninstalled Eric7.
>>>
>>> */Patrick Headley/*
>>> Linx Consulting, Inc.
>>> (303) 916-5522
>>> pheadley at linxco-inc.com
>>> www.linxco-inc.com
>>>
>>>
>>> On 2/14/24 1:21 AM, Detlev Offenbach wrote:
>>>>
>>>> Hi Patrick,
>>>>
>>>> I just tested eric7 in my openSUSE 15.5 VM and have to report, that 
>>>> it works as expected. Therefore I think, that your issue is somehow 
>>>> related to your installation.
>>>>
>>>> 1. Did you install eric into a Python virtual environment as 
>>>> recommended by the eric installation instructions?
>>>>
>>>> 2. Please start eric in terminal window and check for error 
>>>> messages. On some systems Qt6 is reporting a missing package 
>>>> (libxcb-cursor0) without that it will stop. The installation 
>>>> instruction of the eric web site contain such a hint.
>>>>
>>>> 3. Check the directory ~/.eric7 for the presence of an error log. 
>>>> If such a log exists, please send it to me.
>>>>
>>>> 4. Try to start eric in a terminal with "eric7_ide --debug" and 
>>>> send the debug log file to be found in "~/.eric7" to me.
>>>>
>>>> Hope these steps will help to solve your issue and you are able to 
>>>> enjoy eric7.
>>>>
>>>> Regards, Detlev
>>>>
>>>> Am 14.02.24 um 03:43 schrieb Patrick Headley:
>>>>> Just installed Eric7 onto an OpenSuSE Leap 15.5 machine. Eric7 
>>>>> keeps crashing. The first time I had to restart the application. 
>>>>> Several times after that I lost my desktop session and had to log 
>>>>> in again.
>>>>>
>>>>> Eric6 had the same issue and I've tried installing it on several 
>>>>> different releases of OpenSuSE. Don't know if it's just an 
>>>>> OpenSuSE thing. I haven't tried to install it on any other OS.
>>>>>
>>>>> -- 
>>>>> */Patrick Headley/*
>>>>> Linx Consulting, Inc.
>>>>> (303) 916-5522
>>>>> pheadley at linxco-inc.com
>>>>> www.linxco-inc.com
>>>>>
>>>>>
>>>> -- 
>>>> Detlev Offenbach
>>>> detlev at die-offenbachs.de
>>>
>> -- 
>> Detlev Offenbach
>> detlev at die-offenbachs.de
>
-- 
Detlev Offenbach
detlev at die-offenbachs.de

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