Questions about the mailing list

[pyqtbugs at toeai.com]

Hi,

I came to your website looking for a place to report a PyQt bug, but all 
I found was this mailing list, and I'm not even sure whether, or how, 
I'm supposed to use it.

Firstly, on the page /support/pyqt it says, "Unless you are a commercial 
customer, do not email Riverbank directly."  What constitutes emailing 
you directly?  I am emailing a riverbankcomputing.com email address.  Is 
this list closed to all but your commercial customers?

Secondly, on the same page it says, "Search the mailing list archives to 
see if your question has already been answered."  But I didn't find any 
reasonable way to do that.  Yes, I did actually wget the whole list of 
gz archives, unpack them and grep through, but this is even more tedious 
than it sounds, since I have to first get the month via grep, then open 
the text file to find the subject, and then go back to your website, 
click on the month and find the subject to read the thread in thread 
view.  If you want users to search the mailing list archives, what 
exactly is the process you envision them using?

Thirdly, has Riverbank Computing considered moving to a real bug tracker 
and/or forum software instead of this clunky mailing list?  This is 
2023, after all, and not 1986.  And, as has been expressed before on 
this list, it's simply not feasible to maintain a subscription to a 
project-wide mailing list just to keep up with the progress on a couple 
bugs that may impact or interest you.

Thanks